Our new Changes:
At the Sedona Hilltop Inn, we have always been focused on industry-leading cleaning and care. In fact we actually just received the AAA award for housekeeping for 2020. Now due to the global pandemic, we have enhanced our cleaning protocols and touch point procedures. Such as the installation of a front desk partition as well as the enforcement of heightened and comprehensive cleaning standards.
Guest Rooms and Housekeeping:
Unnecessary items have been removed from guest rooms, such as decorative pillows, bed scarves, paper notepads and pens.
Housekeeping offerings will be modified for stay-over guests, including the elimination of a full cleaning service unless specifically requested by guests.
Enhanced and thorough cleaning protocols have been implemented in guest rooms. Guest rooms will not be entered for 24 hours after check-out, at which time the room, linens and all touch points will be cleaned with chemicals aimed at killing COVID-19.
Public Amenities: Our public amenity, (our public patio) will also be sanitized each day.
Hotel Associates and Staff Requirements: Hotel employees will follow strict guidelines, including utilizing Personal Protective Equipment (PPE), frequent and stringent hand-washing protocols, and housekeepers/laundry staff will wear both gloves and a mask.
Employee workstations will be cleaned and disinfected after every shift.
Employees will be empowered to stay home if unwell, communicate their potential exposure to COVID-19 with management, and will be fully educated on how to maintain a safe and clean home.
We are committed to provide a safe and clean home away from home for our guests to come and enjoy Sedona Arizona. We encourage our guests to contact us anytime if they have any concerns or questions.